Missing zoomates, please fix!

[Patricia Daley Helfer]

for the last 2 promotions i have not been able to help my friends- havent had zoomates for over 2 months and i am using zoo world classic and still no zoomates AGAIN
fix igt please

[Robert Krivec]

Best to stop playing Zoo World, because without zoomates and so I can not help any, and has repeatedly asked RockYou that we handle this, but still send back the same answer, but no change

[Robert Krivec]

Probably he stopped playing the zoo world, because the game without zoomates no more real meaning

[Tony Zoo]

I too have this problem 1 month ago this was the reply I got and they then closed the ticket 4/10/2012 Hi Tony Thanks for contacting us. We are aware of the issues with missing zoomates. It may be related to a database issue and it has been reported. For the missing zoomates issue, some players have reported that enabling Secure Browsing has solved this issue. Please try this to see if it works for you: Here are the instructions on how to disable this feature: In Facebook: - Go to Account Settings - Go to Security Section - Enable Secure Browsing. For further details on the Facebook Secure Browsing feature please read more on our Forum Post: http://forums.rockyou.com/showthread.php?t=3579 Please note that your zoomates' permission settings for their accounts can affect you or they can see on the newsfeed and profiles. Thank you very much for your patience while we work to resolve this issue. Kind Regards Joe RockYou Support Team